Infoglobe Communications: IT Solutions for Business since 1998

Emergencies

Emergencies

Files encrypted? Call immediately.

1) Call our Emergency Line Immediately

Call 905 969-8900 and use option 9 for your emergency.

2) Take pictures

Take pictures of any notices from hackers on your computer screens. We’ll need to see what happened.

3) Power off affected systems

Your systems are compromised and hackers likely still have access to them. Power devices off to cut hacker access.

In addition to our preventative measures and backup strategy services, we offer complete malware emergency response services.  If you’ve been struck with unfortunate circumstances, our response team is ready to rush in and intervene!

Emergencies

Server Down/Offline

Server down?  We take that extremely seriously!

We specialize in all major server hardware, RAID systems, NAS/SAN storage including HP, Dell, IBM and custom-built.  There’s not a server on the planet we can’t help with.

Your operating system isn’t a problem either!  Windows Server (all versions), Linux (Redhat, CentOS, Ubuntu, Debian & more), FreeBSD and VMWare are all systems we have experience and expertise with.  If it’s down, we’ll help you get it back up.

We even have emergency spare units we can rent to you if something has smoke rolling out of it!

Call 905 963-8900 and use emergency option 9 for service assistance now.

Emergencies

Network Emergencies

Our emergency network response services get you back up and running quickly, even if you bought your equipment from someone else.  All your hardware and offices/locations are covered.  We support all major network switches, routers, wireless equipment and servers to get you operational quickly.

  • Network outages
  • Router failures
  • Service outages: DHCP, VPN, DNS
  • Windows domain/Active directory issues (login/computer-join/data-loss)
  • Wireless (WiFi) issues

All router, switch and network device vendors are supported, including Cisco, HP Enterprise, Mikrotik, Asus, D-Link, Juniper, Netgear, TP-Link, Ubiquiti, and more.